Cleaning & facilities
Maintenance request triage
We organize building requests so the right person gets the location, issue, and missing details together.
Services in this workflow
How we put it to work
Step 1 of 3
Structure the request.
AI extracts building, area, reported problem, and access details from intake channels. Urgent keywords follow your escalation process.
Your teamChecks urgency and emergency handling.
Step 2 of 3
Route with the context attached.
Your site and responsibility rules determine the queue. AI summarizes the request and drafts a reply asking for missing information.
Your teamConfirms priority, assignment, and contractor instructions.
Step 3 of 3
Prepare the handover record.
We record checked details, owner, and approved response in the existing request system so the next person sees what is established.
Your teamCloses the request only after work is verified.
What your first engagement includes
- 01Review your setupConfirm existing features, data access, and system compatibility.
- 02Configure one workflowConnect the tools, define approvals, and handle exceptions.
- 03Test and hand overPilot on selected work, train your staff, and provide operating instructions.
