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Repair-shop estimates and customer updates
Automotive & repair

Repair-shop estimates and customer updates

We help service advisers explain approved inspection findings and keep customers informed as repair work progresses.

How we put it to work

  1. Read the latest job status.

    We connect approved inspection notes and repair-order updates. AI summarizes findings, confirmed work, and anything waiting on a technician or part.

    Your teamChecks diagnosis and current repair status.

    Read the latest job status. We connect approved inspection notes and repair-order updates. AI summarizes findings, confirmed work, and anything waiting on a technician or part.
    Repair order
    AI
    Adviser briefing
    Pending items flagged
  2. Explain the work clearly.

    AI drafts a customer-friendly explanation using verified findings and the estimate. Unconfirmed causes, completion times, and costs remain questions for the adviser.

    Your teamApproves recommendations, prices, timing, and the outgoing message.

    Inspection notes become an explanation. Technician-approved finding: Front brake wear confirmed; Estimate prepared by adviser; Customer approval outstanding. AI explains the approved finding: The inspection found front brake wear.; Your adviser has prepared an estimate.; Please review before work begins.. Adviser approves the recommendation and price.
    Inspection notes become an explanation
    Technician-approved finding · Illustrative example
    Front brake wear confirmed
    Estimate prepared by adviser
    Customer approval outstanding
    AI prepares a draft
    The inspection found front brake wear.
    Your adviser has prepared an estimate.
    Please review before work begins.
    Adviser approves the recommendation and price
  3. Prepare the next update.

    We watch agreed job-status changes and prepare a fresh draft when the record changes. Customer replies return to the responsible adviser.

    Your teamConfirms the update is still accurate before sending.

    Prepare the next update. We watch agreed job-status changes and prepare a fresh draft when the record changes. Customer replies return to the responsible adviser.
    Status change
    AI
    Adviser review
    Customer reply
    Needs a decision

What your first engagement includes

  1. 01Review your setupConfirm existing features, data access, and system compatibility.
  2. 02Configure one workflowConnect the tools, define approvals, and handle exceptions.
  3. 03Test and hand overPilot on selected work, train your staff, and provide operating instructions.
PILOT REVIEW

How we measure the pilot

Compare the same work before and during the pilot.

  • Time to complete

    Adviser time per customer update, including the human check.

    Review time
  • Review quality

    How often a draft needs a material correction before approval.

    Correction rate
  • Workflow reliability

    Updates corrected for price or timing errors.

    Exceptions to resolve
  1. Current process
  2. Pilot results
  3. Review together

Agree what to improve or expand based on the results.

Start with one workflow in your business.

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