AI phone receptionist
We configure a clearly identified AI receptionist for the call types you choose. It answers from approved information, gathers the right details, and connects to your supported phone and scheduling systems. You decide when it should transfer, take a message, or request a booking.
How we put it to work
Step 1 of 3
Define the calls it can handle.
We agree the greeting, information sources, hours, and transfer rules. The caller can ask for a person; urgent or unsupported topics follow your escalation instructions.
Your teamApproves the script, scope, and escalation routes.
Step 2 of 3
Capture the request accurately.
AI turns the conversation into a short call brief, confirms essential details with the caller, and marks anything unclear. We adapt the questions for your appointments, orders, or service requests.
Your teamReviews ambiguous requests and handles sensitive decisions.
Step 3 of 3
Connect the next step.
Supported calendar and phone integrations check availability or transfer the caller. If a system cannot confirm a booking, the receptionist records a request rather than promising an appointment.
Your teamSets booking rules and approves exceptions or customer commitments.
What your first engagement includes
- 01Review your setupConfirm existing features, data access, and system compatibility.
- 02Configure one workflowConnect the tools, define approvals, and handle exceptions.
- 03Test and hand overPilot on selected work, train your staff, and provide operating instructions.
