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Quality lead comparing two marked-up reports at her desk.
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AI workflow quality checks

We build a review cycle around accepted work, human corrections, and failed handoffs. AI helps group recurring issues; a representative test set checks whether a proposed change addresses them without losing useful behavior elsewhere.

How we put it to work

  1. Find the repeated failure.

    We collect permitted examples of accepted and corrected results, preserving the source and reviewer feedback. AI groups similar issues for investigation instead of treating every complaint as the same problem.

    Your teamConfirms the issue categories and which examples represent real work.

    Find the repeated failure. We collect permitted examples of accepted and corrected results, preserving the source and reviewer feedback. AI groups similar issues for investigation instead of treating every complaint as the same problem.
    Review feedback
    AI
    Accepted result
    Correction needed
    Recurring issue
  2. Compare on the same evidence.

    We test the current and proposed workflow against the same agreed cases, including edge cases. Reviewers check factual support, completeness, and handoff behavior; cost and speed are assessed separately.

    Your teamDefines acceptance criteria and judges whether the change meets them.

    Check the improvement before rollout. Illustrative regression review: Missing reference; Wrong queue; Previously accepted case. AI groups feedback; matched test cases check the proposed change.: Reference checked; Routing retested; Existing behavior verified. The workflow owner decides whether the evidence supports release.
    Check the improvement before rollout
    Illustrative regression review · Illustrative example
    Missing reference
    Wrong queue
    Previously accepted case
    AI groups the reports
    Reference checked
    Routing retested
    Existing behavior verified
    AI groups feedback; matched test cases check the proposed change.
    The workflow owner decides whether the evidence supports release
  3. Release with a way back.

    We record the approved version and rollback steps, then monitor a limited rollout. New failures return to the review queue rather than being hidden by an average score.

    Your teamApproves the release and decides when to revert.

    Release with a way back. We record the approved version and rollback steps, then monitor a limited rollout. New failures return to the review queue rather than being hidden by an average score.
    Controlled release
    PrepareReviewAction dueABC
    Owner approval
    Limited rollout
    Follow-up review

What your first engagement includes

  1. 01Review your setupConfirm existing features, data access, and system compatibility.
  2. 02Configure one workflowConnect the tools, define approvals, and handle exceptions.
  3. 03Test and hand overPilot on selected work, train your staff, and provide operating instructions.
PILOT REVIEW

How we measure the pilot

Compare the same work before and during the pilot.

  • Time to complete

    Human correction time per reviewed result, including the human check.

    Review time
  • Review quality

    How often a draft needs a material correction before approval.

    Correction rate
  • Workflow reliability

    Regressions and failed handoffs after an approved change.

    Exceptions to resolve
  1. Current process
  2. Pilot results
  3. Review together

Agree what to improve or expand based on the results.

Start with one workflow in your business.

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