SERVICE APPLICATIONS

AI Assistants

We build AI assistants that answer questions, prepare drafts, and carry out agreed tasks using your business information. A website chatbot may handle service enquiries; an internal assistant may help staff find procedures or prepare a customer response. We define what each assistant can access, which actions it can take, and when it must hand the request to a person.

Find a practical starting point for your business.

Describe the process and the systems you use. We’ll discuss where automation could help and what a useful first project would involve.

ENGAGEMENT SCOPE

An assistant configured for a defined job

These deliverables form the starting point for your proposal. We agree the systems, responsibilities, and acceptance criteria before work begins.

Connected assistant
A chat interface in the agreed channel, connected to selected documents or systems with role-appropriate access.
Action and review rules
Instructions for supported questions, permitted actions, source references, and requests that need human approval.
Evaluation and handover
A set of representative questions and failure cases, recorded test results, and guidance for maintaining the assistant.

How we deliver the work

We select one audience and task, assemble approved source material, and build a test version. Your team reviews its answers and attempted actions against realistic examples. We resolve gaps before connecting production actions and agree who will monitor the assistant after launch.

Can the assistant update our CRM or book an appointment?

Where your software supports a suitable connection, we can scope those actions. The receiving system remains responsible for availability and record validation. Sensitive changes can require confirmation or staff approval before they are submitted.

Application examples

Explore a workflow below to see the proposed process and where your team stays involved.

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