Website chatbot
We build a chatbot around your approved business information and the conversations you want to support. The same workflow can help a service customer explain a job, a buyer ask about a product, or a prospective client request a consultation. The questions and handoff change to fit your business.
How we put it to work
Step 1 of 3
Start with answers you stand behind.
We select current service information, product guidance, policies, and frequently asked questions. AI retrieves relevant material and answers within that scope, with a clear fallback when the information is missing.
Your teamApproves the information and defines questions that need a person.
Step 2 of 3
Turn the conversation into a useful request.
AI asks relevant follow-up questions and summarizes what the visitor needs. We tailor the fields to your process: a location for a service call, a product reference for support, or a brief for a consultation. Missing answers stay visible.
Your teamChooses what to collect and checks sensitive or unusual requests.
Step 3 of 3
Hand over the context.
We connect the conversation to an approved inbox, customer system, or booking flow. Routing rules assign an owner, while the visitor gets an accurate next step. Failed handoffs remain visible for follow-up.
Your teamConfirms availability, commercial terms, and any promised outcome.
What your first engagement includes
- 01Review your setupConfirm existing features, data access, and system compatibility.
- 02Configure one workflowConnect the tools, define approvals, and handle exceptions.
- 03Test and hand overPilot on selected work, train your staff, and provide operating instructions.
